Full Job Description

Company Description

Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of glass, and automated full-stack lifecycle management with continuous updates.

Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at www.mirantis.com.

Job Description

Mirantis is adding a Community Manager to our team! As a Community Manager, you will focus on building the overall brand of Mirantis to drive product adoption and usage of all Mirantis technologies. You will also work with developers within the Cloud Native ecosystem to see what challenges they face when working with Kubernetes and communicate with our developer community through all channels and help them resolve any issues they may have. You will support the community with tutorials, updated documentations, and helpful tips. The main objective is to drive product adoption within the community to increase Mirantis revenue.

Main Responsibilities:
Increase Product Adoption

Technical marketing activities

Build technical problem-solving content

Help develop a community of Mirantis advocates

Clearly measure KPIs and pacing goals

Define a strategy for growing our community across external platforms like dev.to, Stack Overflow, Quora, Twitter, dev Slack communities, Reddit, Discord.

Execute the community strategy, by establishing developer outreach channels (such
as a Twitter account) and maintaining existing ones, such as our Discord server.

Engage in conversations across these platforms daily to grow affinity for the Amazon IVS brand and familiarity with our service.

Build a developer ambassador program to encourage external users to participate
and contribute to the IVS community and product.

Track engagement metrics and report internally on growth in developer communities.

Document and analyze the community feedback in a structured way and suggest measures to best serve our community

Attend meetups, community events etc. as applicable, present Mirantis

Qualifications

Bachelor’s degree in Software Engineering or similar field; or equivalent combination of education and experience

4+ years of relevant working experience in Cloud Native technology

Clear understanding of infrastructure and Kubernetes

Excellent communication skills and enjoy explaining complex technical solutions in a way that most people would understand it

Additional Information

What does Mirantis offer you?

Work with an established leader in the cloud infrastructure industry.
Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
Be a part of cutting-edge, open-source innovation.
Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
Receive a competitive compensation package with strong benefits plan and stock options.
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Mirantis ranked in the top 50 of G2's Best IT Cloud Products of 2021!